Creating Forward tickets more regularly

Brilliant, thank you @maxim !

Could you document this change in the handbook, e.g. in the Epic Management: epic template? If it’s already documented somewhere else, then even a link there would help make this feature more discoverable when people are creating new epics.

I wonder… if we’ve got a completed discovery that the client rejected due to budget constraints, could we offer to assign the work to a newcomer split the cost with the client? If we’re clear up front about what we’re promising, then we could balance the risks for everyone, e.g.

  • The client knows this is being done by a candidate, and so accepts that it may take longer than originally expected, and may require more back-and-forth to get the features right.
  • We could quote a fixed cost to the client but just a tentative timeline, so their risk is time/quality, not cost.
  • If the newcomer doesn’t end up completing the task, then OpenCraft bears the sustainability burden of finishing the work when our capacity allows.
  • The risk to our sustainability isn’t as high as it would be for a fully internal project.

Scope changes would need to be individually negotiated – newcomers will need a lot of help from their mentors/task reviewers to identify and manage these, since they’re under pressure to please all sides. But even that would also give us insight into the newcomer’s ability to manage shifting requirements and communication, all of which are good things to see during a trial.

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