Forum vs Chat -- Async vs Synchronous

I’ve noticed that recently the forums have become quieter, while the chat is quite (more?) active. As a reminder, to support asynchronous workflows and prevent interruptions, whenever possible it’s important to prefer asynchronous tools over synchronous ones. Ie, pick the forum over mattermost.

Async communication takes more time, but aside from avoiding interrupting others, it also makes for more consistent conversations, allows a wider portion of the team to see it, and allows to keep discussions public when they don’t need to be private.