Team Survey - Pain Points

Hi @anon46505572,

We’ve given everyone Sprint 254 and 255 to complete the survey, so I was planning to wait until 20 September to review the responses and present the feedback to the team (only 8 people have completed the survey so far). Does that work for you, or did you have something else in mind?

@Ali ah cool, thanks. No I didn’t have anything else in mind; I was just wondering if anything had changed because this thread has been quiet for the last sprint. :slight_smile:

@anon46505572 Perhaps it would be a good idea for me to remind everyone at the beginning of next sprint to complete the survey. I’ll do that on Tuesday :+1:

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Since @antoviaque will be back in a week, I’m not personally planning any major initiatives before that.

I did create a task to investigate consolidating some of our role assignments since nobody else seemed to have taken that on yet, MNG-2415. Hoping to get to it next week.

I also need some recruitment managers to start trying out the new recruitment process with me; I haven’t heard anything on that recently. I’ll post an update on that thread.

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Did the survey ask “What % of your current work hours do spend doing what you consider metawork?” (I don’t remember that), or have we polled that information yet? I think that would be very useful to hear.

Hi @braden Good idea! I’ve added this question to the survey. There have already been 8 responses, so those people won’t have provided an answer to this question, but I will just contact each of them individually. :+1:

Hi @team,

Please remember to complete the Improving the Work Experience at OpenCraft survey this sprint (255).

Thanks to @braden @daniel @nizar @mtyaka @jill @anon46505572 @Fox @adolfo for already having completed the survey. Based on Braden’s suggestion, I have added 1 more question to the survey since you all submitted your responses. Would you mind answering the question below for me please? (You can just post your answer in this thread, or ping me wherever suits you).

What % of your current work hours do spend doing what you consider metawork?

Thanks!

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@Ali, I took the survey now and have completed it. Kudos to you and everyone else who helped design this awesome survey that asked relevant questions. I am impressed :slight_smile: and hopeful. :crossed_fingers:

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@Ali My best guess is somewhere between 10-25% of my time is spent on Metawork. I think the devs have the worse end of it since they have more total processes. I also work half time so the proportion of metawork is greater than if I worked full. It might be half of that in other circumstances.

It was 100% before Falcon switched around epic ownership duties, now it’s more like 40-50%. But that shuffling has led to more planned departures, because developers don’t like it when they don’t get to write code.

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I think it’s around 30-40% for me.

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I spend a large amount. I think it’s about 30 to 40%.

Yeah :pensive: I went from spending 6 to 8 hours a day using the code editor for other jobs, to 3 to 6 hours at most, per sprint, at OpenCraft.

This was one of the main reasons @hadi1 chose not to continue with us.

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I have moved the discussions about the survey to a dedicated thread here, to make it easier to track.

I have also posted an update related to the topics on this thread, as we have had many related discussions in separate threads: Capacity & process issues - Update

@Ali Thanks again for organizing this survey! It will be really useful to process the results.

Is there any way I could see the current raw answers? That will be helpful for me (and potentially anyone else interested?) to read those progressively to think about it.

Also, how many answers did you get? If that’s helpful to get more answers, we can schedule a task for those who haven’t replied yet.

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@antoviaque

Pleasure! I’m looking forward to digging through the responses. :nerd_face:

You can take a look at the responses here if you have access to the Typeform account (let me know if I should export the answers for you if you can’t access them). There have been 17 responses so far. Bear in mind that there is some additional info in this thread regarding the percentage of time spent on meta work, as this question was added to the survey after some members had already completed it (see this comment).

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I’d say 60%. What follows is the long answer, formatted to be multi-line (Please skip the details and the rest of this comment, there are too many details):

There are many interpretations so I don’t think we can use numbers until we know what do the numbers mean.
I’ll mention my interpretations, the process I followed, and the result I got (60%).

My „work hours“ can be 55 or 45 or 30 or 25 h/week depending on interpretation. These are actual averages of sprints this year:

  • I’m 55 h in work mood (I don’t feel away from OpenCraft work). Subjective
  • 45 h actually logging some minutes of work during the hour (this is a weird metric I created. I can provide details)
  • 30 h reported (net total of hours worked. Nowadays, reported hours and worked hours match)
  • 25 h officially committed

There are also several interpretations of metawork.

  • my extra-task metawork could be (55-30)/55 = 45% (should be 0%)
  • and my inter-task metawork (all of which is logged time)
    • it’s hard to estimate, because work==metawork. E.g. I consider a task about management or client communications to be both work and metawork
    • I’d roughly guess that from the 30 logged h/week, more than 50% are about planning/processes/discussions/reports/…
    • note that I’m happy doing non-code tasks so not all of this is bad, though I would also prefer if it dropped to a lower number since a lot of the discussions about processes are chaotic.

There are other interpretations, but if you need to reduce things to a number, I’d use an average between:

  • inter-task metawork (50% as mentioned), and
  • all indirect work when actively working ((55-30*0.50)/55=70%). I’ll skip defining this concept

The average is 60%.


Here’s my original 1-line submission (like in the TypeForm form): There are many interpretations so I don’t think we can use numbers until we know what do the numbers mean. I’ll mention my interpretations and the process I followed, and the result. My „work hours“ can be 55 or 45 or 30 or 25 h/week depending on interpretation: I’m 55 h in work mood (I don’t feel away from OpenCraft work), 45 h actually logging some minutes of work during the hour, 30 h reported (net total, and nowadays it matches the gross total), 25 h committed. These are actual averages of sprints this year. There are also several interpretations of metawork (https://forum.opencraft.com/t/metawork-what-is-it-how-to-measure-it/496). So my extra-task metawork could be (55-30)/55 = 45% (should be 0%); and my inter-task metawork (all of which is logged time) is hard to estimate, because work==metawork (e.g. I consider a task about management or client communications to be both work and metawork); I’d roughly guess that from the 30 logged h/week, more than 50% are about planning/processes/discussions/reports/… (note that I’m happy doing non-code tasks so not all of this is bad, though I would also prefer if it dropped to a lower number since a lot of the discussions about processes are chaotic). There are other interpretations, but if you need to reduce things to a number, I’d use an average between inter_task_metawork (50% as mentioned) and all_indirect_work_when_actively_working ((55-30*0.50)/55=70%), that is, 60%.

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Hey, @daniel , this one’s kinda out of left field and I’d DM you about it normally, but I’m also curious if I’m the only one experiencing this effect.

I noticed a pattern in my behavior in response to your posts which is often a feeling of bewilderment on what you’re talking about and then a feeling that I’m not sure how to respond and then it just looks like I’m ignoring you because I then find myself out of time and move on to other things.

I’m not always able to pin-point where I’m getting confused in what you’re talking about-- sometimes I think it’s that you’re speaking with an assumed context on my end that I don’t have. For this particular post I just read I think I understand what you’re saying but I also am a little confused because it’s all one paragraph run together, so this would probably be more readable if you broke it down into chunks and maybe added some unordered lists?

Anyway, I wanted to point it out because I figured if I’m not responding to your posts out of a feeling of confusion, then maybe other people are too, and that might be why when you’re making suggestions you feel they’re being ignored? I don’t know. Just figured I’d bring it up in case it helps. If anyone else can tell me if they’re experiencing the same thing, I’d appreciate it. I’m not exactly sure of the solution but if we can identify the problem it should be easier to address. It may also just be me!

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I’m sorry, I was going to add to my message why I wrote it in one line: I forced everything into one line because that’s the format that was expected by the TypeForm form (everything in one line). I guessed that’s how @Ali would be collecting the responses, in one line per submission.
I guess I should have submitted it to the form (1 line) instead of here.

I’ll reformat it here and keep the 1-line version too.

I’d prefer if the TypeForm form could accept line breaks!

I’m sure it happens; sometimes I write intricate posts with too many details, when I feel that the topic is important and the details are needed. I also find that writing shorter posts or better explained would take more time than I have, so I need to decide between sending them in the long form or not sending them (which I often do).
My preferred option now is not to answer or participate in discussions. This is harder now because recently there are many discussions where an answer is required.
I’d prefer a forum with lower activity.

It’s fine not to answer and to ignore the details. I’m also not making specific suggestions (usually I don’t have time to do that) so some of the details I post may be brainstorming and I don’t mind if they’re ignored. I also like reading brainstorming from others. In case a post is long, I apologize, since I know that the forum is a distraction for everyone.

By the way, in this case (the question was: % of metawork), I answered with the long answer because:

  • it’s the first time in several years that I see this important question asked
  • I have been studying this concept for a long time, collecting data, researching, building scripts, …
  • I hope I can motivate others to research it too, since I think it’s important for work/life

In the future I’ll add phrases to long posts, like „you may skip the details“ (though I guess this is implied).


And thanks. Comments about writing style are always welcome. Grammar corrections too (maybe through private posts…).

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@Ali Since we currently only have 18 answers, we still have a fair few to gather - are we tracking the answer to this survey in individually assigned tasks already? Either way, it would be worth reminding the people who haven’t answered yet to do so by pinging them individually, to make sure they don’t forget to do it, without distracting those who already have answered. Would you be able to take care of doing that?

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(btw I’m not answering the survey because I’m not a dev and most questions don’t apply to me)

Hi @daniel,

Thanks for formatting your feedback. I agree - it would be helpful if Typeform allowed line-breaks! You’ve given me a lot of valuable information to dig through. I appreciate it :slightly_smiling_face: